Our Services
Consulting Services
We can enter into long or short term consulting assignments as your needs dictate. Services we provide include:
- Current State Technology Assessment
- Strategic and Tactical Planning
- Virtual CIO Services
- Vendor Management
- Project planning and management
- Integration and API development
- EMR/EHR/ASC systems selection and migration
- IT Roadmap development
- Telecommunications assessment and strategy
Security and Compliance
According to Becker's Health IT, patient records on the dark web can sell for as much as $1000. Contrast this with social security numbers that are sold for as little as $1. This makes medical practices a prime target for hackers. A breach of patient data can cost enormous damage to your practice and to your patients. Unfortunately it is no longer a question of "If a practice will be hit", Rather it is "When will a practice be hit?". We can do in depth security assessments and can plan to help remediate issues found. Security services include:
- Organizational Audit
- Penetration testing
- Vulnerability assessment
- Network Segmentation
- Risk management planning and documentation
- HIPAA compliance
- Vendor compliance
- HITRUST and PCI compliance
Entrusted Services
Commonly referred to as "Managed Services" or "Outsourced Services". We use the term "Entrusted" because you are putting your trust in us to manage your day to day IT operations.
In this arrangement, our experts will provide:
- Day to day management of all your IT infrastructure including Server, Network, Desktop, and other devices including all mobile devices
- Help desk and user support and training
- Monitoring of your entire IT environment for smooth functioning and proactive monitoring and planning against any issues
- EMR/EHR system maintenance
- Patches and upgrades on your entire hardware and software landscape
Disaster Recovery, Backups, and Business Continuity
Good disaster recovery planning is vital to your practice. Our consultants design solutions for a multi level redundant and resilient IT environment. Solutions include:
- Business continuity planning. We design and support a clustered WAN or Datacenter environment with multiple levels of redundancy on your servers and storage systems. In this scenario, should there be equipment, power, or telecommunication failure, all traffic will be redirected to another data center without affecting operations in any way and any lose of data.
- Backup and disaster recovery planning. We design and support off site backups and 15 minute snapshots to the cloud or to another data center. In case of any issues, the backup data can be used to spin up offsite servers and get your practice back on to it's feet as soon as possible, and you will not lose any data beyond the backup schedule that you choose.
- Offsite secured backup to the Amazon cloud with weekly backups for another layer of redundancy.